Account Executive

We're growing too fast! Wanna be a part of it?

If you’re kind and smart (not “kinda smart”) and live in South East Michigan… we should chat…

Are you a good fit?

Are you ready to focus and hustle every day to jump ahead of your peers?

Are you eager to learn directly from top .01% growth professionals?

Are you a nice person?

Do you get sh#$ done?

Do you really want to learn about growth?
(marketing + sales + customer experience)

Are you a team player?

Cool. Keep reading…

Being at Bankcard means joining a group of people obsessed with improving things - creating things that inspire new ways of thinking, bringing about real change, and making people’s lives just a little bit easier.

It’s not bullshit. It’s a code. Our way of life. It’s been in our DNA since 2010.

The core value

Be Kind.

Apply here

No cover letters and a resume is optional (seriously)

When you're here, you get that our values are more than just words on paper. You’re joining a place where diversity, equity, and inclusion are at the heart of our business practices and culture.

Where belonging isn’t a corporate thing to be done; it’s an entitlement for any human that walks through our doors.

What we do.

Bankcard is a high-growth fintech company based in Bingham Farms, Michigan. Founded in 2010 as a new type of company for modern brands to partner with to drive sustainable growth. Bankcard is a human-first firm that is the perfect mix of old school values and next-gen technology.

Founded by Mickael Gibrael out of the frustration that brands were left without a payment solution partner that felt more like family and less like a “vendor”.

Bankcard serves as a strategic partner, with an implementation arm across all payment processing solutions (crypto, credit cards, echecks, ACH, etc.). It primarily works with high-risk, growing brands in the following industries: finance, mobile apps, tech, adult, marketing and various professional services.

We’re rigorous about how we build our team as well as the clients we work with and the services we offer. We’re building some of the most complex solutions in the world of commerce which requires hard work, a collaborative team, insane technology and strategic problem solving.

No matter who you are or where you're from, there are a few things that make us all tick. Being open and taking chances. Inspiring others and giving a shit. Doing the right thing.

It’s time to ask yourself: What gets you out of bed in the morning?

Account Executive Training Syllabus

Get ready for an intense deep-dive into the world of finance, payments and technology. 

Alongside your 1:1 coaching meetings with a member of our team, Phase 1 is designed to bring you up to speed on everything an expert in financial services needs to know about this industry.

Phase 1 Overview:

  • The definition and history of merchant services.
  • How to build a profitable portfolio by taking action and producing results.
  • The three R’s of interchange: Risk, Rewards, and Relationships.
  • How to be amazing within the first 30 seconds of a call.
  • How to overcome common objections and close leads.
  • All about chargebacks, true-ups, and effective rates.
  • How to read a processing statement.
  • The two words that will determine how many sales you make.
  • How to choose the right processor and how to use a CRM like a boss.
  • How to increase your contacts and turn them into sales.
  • The selling services merchant sales flow and how to make it work for you.

Phase 2 introduces you to the world of high-growth sales and what it takes to dominate in this industry.

Phase 2 Overview:

 
  • Create a quote.
  • Direct the sales flow.
  • Recognize the difference between objections and buyer signs.
  • Use our CRM and amazing tech to close a deal.
  • Identify what type of service fee is best for the consumer and for your residuals.
  • Gain entry to and unlock the potential of selling to multi-location businesses.
  • Automate parts of your workflow.
  • Build a portfolio, retain clients, and get referrals.

The Details.

Account Executive

What we'd like to see

You want to be exceptional at prioritizing work, getting stuff done, setting expectations and communicating with the team. You understand and appreciate a scientific method for growth, but you also know when to adapt to changes quickly.

You love telling a story with data and creating actionable insights. You’re a strategic thinker and an excellent writer with the ability to connect the dots between data and financial results to create and advocate for your own strategies to drive growth.

The ideal candidate has a proactive approach, can juggle multiple responsibilities and excels under pressure. They are comfortable taking on a high level of responsibility.

Also, you’re a kind person. 

We’re a fast-paced group, but super easy to work with. 

Life’s too short to work with jerks, right?

What you’ll do

We hire Account Executives so we can train them.

You’re not here for us…we’re here for you.

The Account Executive supports the Bankcard team to drive relentless growth across marketing, sales and customer experience.

This role is highly cross-functional, collaborating closely with acquisition, retention, conversion, product, service and brand teams to analyze and implement data-driven recommendations to improve outcomes.

Account Executives get hands-on experience with strategizing, designing and implementing solutions for our aggressive brand.

You will work with best-in-class growth technology including AI, ML (Machine Learning), NLP (Natural Language Processing) as well as next-level data visualization software.

  • 40 hours per week
  • Monday – Friday
  • 8 am – 5 pm
  • Job location
    • this is an on-site job, not remote
    • 30200 Telegraph Road
    • Suite 220
    • Bingham Farms, MI 48025

Responsibilities

  • Support the growth team on efficient customer acquisition and retention strategies
  • Identify customer-centric trends in commerce, with a focus on how they impact the entire customer funnel, from acquisition to conversion to retention
  • Highly analytical, structured thinker who can work with complex data sets, drive insights and clearly communicate findings to a diverse set of stakeholders
  • Help design, implement, and optimize a growth infrastructure for our brand (data, tech, ways of working, media & creative)
  • Support marketing campaign funnels and how customer/user behavior flows are tracked accurately for reporting and analysis
  • Enable tracking and monitoring performance KPIs through weekly and monthly reports
  • Work directly with the VP of Growth and VP of Ops on prioritizing, implementing, and optimizing growth experiments
  • Participate and contribute to weekly growth meetings to keep growth the organization in rhythm and come up with growth ideas aligned with company OKRs (Objectives & Key Results)
  • Deliver insights and recommendations across multiple parts of customer journey to identify key growth opportunities
  • Strategize and make recommendations on digital strategy and customer experience
  • Source and identify new growth opportunities to support customer acquisition needs
  • Stay on top of industry changes and updates

What we're looking for

Skills

  • Kindness
  • Old-school work ethic
  • High EQ (Emotional Intelligence)
  • Superior written and copywriting skills
  • Confident, but eager to learn as much as possible
  • Relentless curiosity. You’re eager to learn as much as possible about: people, marketing, sales, technology, neuromarketing, behavioral science and persuasion models

Interests

  • Passionate about sales, tech, finance, lead generation, marketing, and driving bottom-line results.
  • Loves “growth hacking” – but understands that frameworks and principles > tactics.
  • Desire to work in an entrepreneurial company and drive quantifiable results.

Mental Models you'll learn about

  • Jobs To Be Done
  • Circle of Competence
  • Inversion
  • Fundamental Attribution Error
  • Measure vs Magnitude
  • Cobra Effect
  • Awareness & The Customer Journey
  • Value/Price Ratio
  • AARRR
  • Second-Order Thinking
  • Law of Diminishing Returns
  • Ockham’s Razor & Overfitting
  • Opportunity Costs
  • Pareto’s Principle
  • Local vs Global
  • Theory of Constraints
  • Probabilistic Thinking
  • Minimum Path to Value & Hick’s Law
  • Framing
  • Pain-Dream-Fix & the Human Action Model
  • Anchoring
  • Commitment and Consistency
  • Loss Aversion
  • Need to Complete
  • Reciprocity
  • Scarcity
  • Social Proof
  • Triggers
  • Authority
  • Regret Minimization
  • Nudging
  • Innovation vs Optimization
  • People-Process-Product
  • G.R.O.W.S.
  • Eisenhower Matrix
  • Product Announcement Matrix
  • Effort vs Impact
  • Good, Cheap, or Fast
  • C.R.I.B.S.
  • You get the idea by now, right?

Apply here

No cover letters and a resume is optional (seriously)

Bankcard is an equal opportunity employer. Bankcard provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.