Once you are approved, you will be sent a welcome email with your gateway provider and their information. Please contact your gateway provider listed in the email, and they will assist you throughout the integration process.
Voice Authorization is a security measure used by the credit card industry to prevent fraud. Voice Authorization ensures that a particular purchase is being authorized by the actual card-holding customer and not someone else. Call 800.228.1122 to obtain voice authorization. This number can also be found on the sticker on the side of your terminal.
If your terminal is running slower than normal, that could be an indication that it is experiencing a communication issue.
If you are still having the same issues after completing the steps above please contact a member of the BankCard Services Support Team at 800.520.4488 for further assistance.